REFUNDS AND RETURNS

Returns
Our policy lasts 7 days. If 7 days have gone by since you have received your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned.  Goods such as gourmet food, shower caps,brushes cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Sale Items
Fashion clothing, Men's underwear

Payments made with Afterpay(unless faulty goods)

 

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Books with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 7 days after delivery

 Gizmo Gifts does not accept responsibility of customer sent return  packages; so it is advised that when shipping returns that meet the above required criteria, customers should select a service that provides tracking.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at gizmogifts@optusnet.com.au

*Please note any refunds made to Afterpay accounts for change of mind products return  will incur a 6% charge of total cost of order.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at gizmogifts@optusnet.com.au and send your item to: 343 Brunswick Street Fitzroy Victoria AU 3065.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Gifts
If you have simply changed your mind on your gift choices we cannot issue a refund.

Shipping
To return your product, you should mail your product to: 343 Brunswick Street Fitzroy Victoria AU 3065